We recently had some work done by your crews and we are so happy with the jobs that were done. We are so thankful that our desire for a Silestone countertop led us to your store and your exceptional remodel crews. We were extremely apprehensive to have so much work done by contractors as you hear so many horror stories about the work that is done. Every one of your employees alleviated all of our fears and the work they did was outstanding.
Kim and Jay were exceptional in the work that they did. They both worked an extremely long day to finish our job prior to starting another customer’s job. Even with the long hours that they put in, neither of them took any shortcuts on the work that was done. Kim’s honesty in pointing out the flaws in our design, telling us things that we either were not aware of or things that we hadn’t thought about helped us achieve a kitchen that we will love for years, not just a kitchen where we got what we asked for.
Not only was the workmanship superb, but the job was finished a day prior to when they were scheduled to start. Our thanks to everyone who was involved in the process, from those who took the time to patiently answer all our many questions before we even became customers, to everyone who did such a beautiful job. We would definitely recommend your folds to anyone. Thank you.DeWayne & Sally,
First of all, thank you for the beautiful countertops and backsplash. I am thrilled and so proud to show it off. The workmanship is outstanding. The star goes to all of the workers or skills persons. Fantastic and all so friendly and respectable of the property they worked on. Again, I will not hesitate to recommend you.DowAnna,
This is to let you know what an outstanding employee you have in Mr. Jim Renfro. My daughter & II were impressed with his customer service from our first visit to your business and the ones made after that. We felt so comfortable with him and his knowledge of flooring. His patience and helpfulness were an added plus.
During the long ordeal with the seller of our home over the damage to the flooring and counter top, Mr. Renfro went that “extra mile” in not only going to Comanche to look at our situation and making an estimate to replace the flooring that was damaged, he also was instrumental in helping us obtain a settlement on the flooring due to a letter he wrote on my behalf that I took to the lawyer along with 2 estimates (plank vinyl & sheet vinyl) that showed the more cost effective product.
It was due to his caring and giving of his time and effort that helped us settle this matter. In all my years of dealing with businesses, I have never come across this degree of excellence in customer service.
My daughter, who accompanied me to the store several times, was so impressed with Mr. Renfro that she intends on purchasing carpet for her home from him sometime in the near future. We have also told our friends of him. In this day and time it is rare to find someone so compassionate and customer oriented-not to mention his flooring knowledge.
You are to be commended for having such an employee on your staff. He is truly an asset to your company.Nancy,